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Experts warn Google Chrome users after ‘clever’ hackers send out realistic pop-up error messages

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Experts are warning Google Chrome users about a new trick by hackers to gain access to their systems.

Computer research team Proofpoint has issued an alert about the hacking trick, which involves fake notification pop-ups that pretend to be from Chrome web browsers and pose as an error.

“Something went wrong displaying this web page,” reads one bogus pop-up.

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“An error occurred during the latest browser version update that caused some web pages to malfunction, follow these instructions to resolve the issue.”

The pop-up window leaves instructions for the computer user to follow, which promises to fix the problem, but actually installs malware on the device, leaving it vulnerable to hackers.

Users were warned not to copy and paste anything from a pop-up that claimed it was a Chrome bug.Users were warned not to copy and paste anything from a pop-up that claimed it was a Chrome bug.
Users were warned not to copy and paste anything from a pop-up that claimed it was a Chrome bug. credit: Proofpoint

“Although the attack chain requires significant user interaction to be successful, social engineering is smart enough to present someone with what appears to be a real problem and a solution at the same time, which can prompt the user to take action without considers the risk,” Proofpoint said.

The scheme requires users to copy information that leaves the user's computer open to hackers.The scheme requires users to copy information that leaves the user's computer open to hackers.
The scheme requires users to copy information that leaves the user’s computer open to hackers. credit: Proofpoint

“Users are shown a pop-up text box suggesting an error has occurred when trying to open the document or web page, and instructions are provided to copy and paste a malicious script.”

Proofpoint said they observed this particular hacking technique as early as March 1, 2024, with variants of the technique appearing in April and June.

They advised users to report suspicious activity and be wary of copying and pasting any text or code that poses as legitimate software applications.

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